Creating an Exceptional Retail Marketplace Downtown
October 31, 2007One of the challenges an emerging downtown city center faces is creating an exceptional retail marketplace. Creating a destination for shopping, food venues, social hang outs and entertainment takes a certain “mix” of business “personalities.” This special mix of businesses comprise the genetic make up of a downtown center. Literally every business makes a difference in conveying the personality and character of a downtown. That personality becomes the brand in which the city becomes known.
Interestingly, as historic downtown districts go through the rebirth process, there are several stages of the growth process. One challenge that new businesses face is making sure that they are open for business during peak traffic hours to capture the potential customer revenue. This is a delicate balance of knowing when to increase operational hours. Being “open for business” enough hours to send a message that downtown is a destination that IS “open for business” is essential.
Traveling to a downtown that is being promoted as a tourist location and finding every business closed at 6PM can send a mixed message to the traveling public. In order for retail venues to extend hours for the shopping patrons, there must be both food service venues and entertainment activities available in the downtown area in the evening. These three elements are essential to a successful “destination” location. In this case, Historic Hub City, Centralia is striving to become a “destination” for tourists and an improved city center for members of the immediate community. (more…)